FAQ

Where do you ship to?
We ship worldwide!
Please note all Shipping Charges are the responsibility of the buyer. This may include VAT or other import charges applied by the postal service in your home country. Grandma Wolf is not responsible for any fees or charges added after your item has been paid for and shipped.

Do you accept Credit/Debit Cards?
All payments are made through PayPal. You do not need a PayPal account in order to make a payment. All major Credit/Debit cards are accepted.

How long will it take for my item to arrive?
Your order should arrive within 3-5 working days for the UK and 7-14 for the rest of the world.

Do you accept returns?
We can exchange an item for a different size but can only refund if the item delivered to you is faulty or damaged. All exchanges and returns must be made within 14 days from receipt of purchase. Please email grandmawolfuk@gmail.com to arrange. Return postage is the responsibility of the shopper.

For any other enquires or questions please visit our Contact Page or email: grandmawolfuk@gmail.com